Staying Engaged With Your Customers During The Corona Virus Crisis Using FaceTime...
A local screen printing shop posted an update on their social media offering Facetime appointments for customers still wanting to get their letterman jackets, screen printing or embroidery while self quarantined. Many companies are recognizing that consumers still need and want their products/services however they may be concerned for their own safety. Car dealers should look outside the auto industry for ideas on how to engage their customers during these times of 'Social Distancing' and 'Self Quarantine', I have worked deals by phone in my many years at the sales desk, even texted a few and I think a Facetime deal could be even more efficient and maybe even fun! What do you think car peeps?
Recently I had the opportunity to sit in on a panel with a way cool group of folks on the Advanced Auto Retail Marketing podcast and it was great to chat with awesome folks like Bill Playford, Katie Jackson-Richter, William Sattree, and host Ryan Gerardi. As we wrapped up I was able to share some of the things that I think truly make DealerBuilt #TheDifferentDMS. One of the topics of the day's discussions was companies working better together to serve their customers and I shared how DealerBuilt has partnered with some incredible companies like UpdatePromise, cPayPlus, and Spiffit and integrated their tools within our DMS. Often times technology that is intended to increase efficiency can end up creating more steps required to use it and actually slow down workflow, having to minimize the DMS window, open a new browser and then go back into the DMS creates time-consuming extra steps that result in negative attitudes and wasted time. Having the tools your staff uses all inside the environment they are already working in can make a huge difference and then your DMS is more than just the necessary software for your dealership operations, it can be a profit center! Want to know more about DealerBuilt, #TheDifferentDMS? Lets talk ;)
Hey there, I'm Mike theCarGuy and here are some of my thoughts about cars, the car business and sales! Take a look around, maybe you will learn something or at the very least find your self smiling, and if you do... leave me a comment so I know I at least did something right! Thanks for stoppin by...
Need to reach me?
Call or Text: (909) 206-4377
22400 Barton Rd Suite 21-451
Grand Terrace, CA 92313
Follow Mike Correra on Quora
the Car Guys reads:
Bloomberg (yes, Bloomberg!)
Japanese Nostalgic Car
is friends with:
Used Car Ricky.com
Alley Cat SoCal (apparel and Design)