Relax...

By now you have heard or read about the NHTSA investigating a complaint about the loss of steering control on a 2010 Kia Soul, a complaint... one... single incident. No I am not downplaying the importance of one complaint, I simply want to put at ease any fears of broad loss of steering concerns. Kia also is taking the complaint very seriuosly, this is from the email sent to dealers today: "It is important to note that although there is but one complaint, the entire Kia Motors organization - including all suppliers - are reviewing the complete manufacturing process to fully determine if there is any indication at all of a manufacturing cause or if preventative actions need to be taken. KMA has always been and continues to be, fully committed to customer safety and will continue its policy of transparency and total sharing of information and findings with the NHTSA on an ongoing basis as we continue to investigate this incident to reach a prompt resolution. If any Kia Soul owner does not feel safe driving their own Soul they can call the Kia Roadside Assistance line at 800.333.4Kia and request their Soul be towed to the closest Kia dealer where the entire steering system will be fully inspected at no cost."
Thats standing behind your product! Chekc back here for updates or the Kia site HERE.

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